:root {
    --primary-orange: #ff9d2d;
    --dark-blue: #0f1c3f;
    --light-blue: #4a6ee0;
    --background-gray: #f8f9fa;
    --text-color: #343a40;
    --border-color: #dee2e6;
    --success-bg: #d1fae5;
    --success-text: #065f46;
    --error-bg: #fee2e2;
    --error-text: #991b1b;
}

body {
    margin: 0;
    font-family: 'Poppins', sans-serif;
    background-color: var(--background-gray);
    color: var(--text-color);
}

.header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 15px 5%;
    background: #fff;
    box-shadow: 0 2px 10px rgba(0, 0, 0, 0.05);
    position: sticky;
    top: 0;
    z-index: 1000;
}

.logo {
    font-size: 1.6rem;
    font-weight: 700;
    color: var(--dark-blue);
}

.nav-links a {
    color: var(--text-color);
    text-decoration: none;
    margin: 0 15px;
    font-weight: 500;
    transition: color 0.3s;
}

.nav-links a:hover {
    color: var(--primary-orange);
}

.btn {
    background: var(--light-blue);
    color: #fff;
    padding: 10px 20px;
    border: none;
    border-radius: 5px;
    font-weight: 600;
    cursor: pointer;
    text-decoration: none;
    transition: background-color 0.3s;
}

.btn:hover {
    background-color: #3a5cc0;
}

.hero {
    background: linear-gradient(rgba(15, 28, 63, 0.7), rgba(15, 28, 63, 0.7)), url('https://images.unsplash.com/photo-1523240795612-9a054b0db644?q=80&w=2070') center/cover no-repeat;
    color: #fff;
    text-align: center;
    padding: 80px 20px;
}

.hero h1 {
    font-size: 3rem;
    margin: 0;
}

.hero p {
    font-size: 1.1rem;
    margin-top: 10px;
    opacity: 0.9;
}

.form-section {
    padding: 60px 20px;
}

.form-container {
    max-width: 800px;
    margin: 0 auto;
    background: #fff;
    padding: 40px;
    border-radius: 12px;
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1);
}

.form-header {
    text-align: center;
    margin-bottom: 30px;
}

.form-header h2 {
    font-size: 2rem;
    color: var(--dark-blue);
}

.form-header p {
    color: #6c757d;
}

.form-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 25px;
}

.form-group {
    margin-bottom: 25px;
}

.form-group label {
    display: block;
    margin-bottom: 8px;
    font-weight: 600;
    color: #495057;
}

.form-group .icon {
    margin-right: 8px;
    color: var(--light-blue);
}

input[type="text"],
input[type="email"],
textarea,
select {
    width: 100%;
    padding: 12px 15px;
    border: 1px solid var(--border-color);
    border-radius: 8px;
    font-size: 1rem;
    font-family: 'Poppins', sans-serif;
    transition: border-color 0.2s, box-shadow 0.2s;
    box-sizing: border-box;
}

input:focus,
textarea:focus,
select:focus {
    outline: none;
    border-color: var(--light-blue);
    box-shadow: 0 0 0 3px rgba(74, 110, 224, 0.2);
}

.separator {
    border: none;
    border-top: 1px solid #e9ecef;
    margin: 20px 0 30px 0;
}

.checkbox-group {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-bottom: 30px;
}

.checkbox-group input {
    width: 18px;
    height: 18px;
    accent-color: var(--light-blue);
}

.submit-btn {
    width: 100%;
    padding: 15px;
    background: var(--primary-orange);
    color: #fff;
    font-size: 1.1rem;
    font-weight: 700;
    border: none;
    border-radius: 8px;
    cursor: pointer;
    transition: background-color 0.3s, transform 0.2s;
}

.submit-btn:hover {
    background-color: #e68a00;
    transform: translateY(-2px);
}

.status-message {
    text-align: center;
    margin-top: 20px;
    padding: 12px;
    border-radius: 8px;
    font-weight: 500;
    display: none;
}

.status-message.success {
    background-color: var(--success-bg);
    color: var(--success-text);
    display: block;
}

.status-message.error {
    background-color: var(--error-bg);
    color: var(--error-text);
    display: block;
}

.password {
    width: 100%;
    padding: 12px 15px;
    border: 1px solid var(--border-color);
    border-radius: 8px;
    font-size: 1rem;
    font-family: 'Poppins', sans-serif;
    transition: border-color 0.2s, box-shadow 0.2s;
    box-sizing: border-box;
}

.user-profile {
    display: flex;
    align-items: center;
    gap: 10px;
    margin-top: 20px;
}

.profile-img {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    object-fit: cover;
}

.hidden {
    display: none;
}

main.form-section {
    display: flex;
    justify-content: center;
    padding: 50px 20px;
}

.form-container {
    width: 100%;
    max-width: 800px;
    background-color: #fff;
    border-radius: 12px;
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.1);
    padding: 30px;
}

.form-header h2 {
    margin: 0;
    font-size: 28px;
    color: #333;
}

.form-header p {
    margin: 5px 0 20px;
    color: #666;
}

/* Complaints list */
#complaintsList {
    display: flex;
    flex-direction: column;
    gap: 15px;
}

.complaint-card {
    background-color: #fdfdfd;
    border: 1px solid #e0e0e0;
    border-left: 5px solid #4caf50;
    /* colored status indicator */
    border-radius: 8px;
    padding: 15px 20px;
    transition: box-shadow 0.2s;
}

.complaint-card:hover {
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.1);
}

.complaint-card h3 {
    margin: 0 0 8px;
    color: #333;
    font-size: 20px;
}

.complaint-card p {
    margin: 5px 0;
    color: #555;
    line-height: 1.4;
}

.complaint-card small {
    display: block;
    margin-top: 10px;
    color: #999;
}

/* Status color variants */
.complaint-card.pending {
    border-left-color: #ff9800;
}

.complaint-card.resolved {
    border-left-color: #4caf50;
}

.complaint-card.rejected {
    border-left-color: #f44336;
}

footer {
    text-align: center;
}